Privacy policy

Updated 31 October 2026

How personal information is handled when you browse the website or contact VÉRÉ by email telephone or WhatsApp

Who is responsible

PARFUM VERITE S.L. is responsible for the website-related processing described here. Its registered address is Calle Miguel Hernández, 27, 06220 Villafranca de los Barros, Badajoz, España. The privacy contact is beatriz@parfumverite.com.

A partner store is responsible for contact, services and records it handles independently. Publishing a store's telephone number does not mean the brand manages every processing activity at that store.

Scope of this policy

This policy covers website delivery, enquiries and partnership discussions. There is currently no online shopping, payment or membership account. Activities on WhatsApp, Google Maps, email platforms and other external services also fall under the respective providers' policies.

You are not asked to provide a name, identity document or payment details merely to browse fragrance information. Do not send unnecessary identity documents, banking, health or other sensitive information in an ordinary product enquiry.

Information that may be processed

Technical browsing requests may involve an IP address, device and browser information, requested resources, access times and security-event information. Your browser may also retain language preferences, opening-film status and navigation-return records.

An enquiry may contain your name, company and role, email, telephone, WhatsApp profile, country or city, products of interest, messages and attachments. Personalisation enquiries may include the name, date or message you want to display.

Sources of information

Information principally comes from your browser, network requests and the communications you choose to send. If contacting us for a company or another person, ensure you are entitled to provide the information and share only what is needed.

The site's fragrance categories and browsing choices help visitors explore. They do not constitute automated personal scoring or decisions producing legal effects about individuals.

Purposes and legal bases

Depending on the enquiry, answering product, gifting, personalisation or partnership questions may involve steps taken at your request before a contract or our legitimate interest in responding to general business correspondence. An actual business relationship may also require handling records to perform agreed arrangements.

Website delivery and security may rely on legitimate interests in providing and protecting the service. Information required by law is handled to meet the relevant obligation. Optional functions needing consent rely on your specific choice. An enquiry does not automatically enrol you in marketing.

Whether information is required

Public pages can be browsed without submitting a contact form. If you want a response, you need to provide a usable contact channel and enough detail to understand the request. Without necessary information, we may be unable to respond or confirm a proposal.

You may choose email, telephone or WhatsApp. A WhatsApp account is not required to use the other published contact methods.

Recipients and providers

Relevant information may be handled by hosting, content-delivery, communications and technical-support providers according to their roles. Cloudflare delivers this website. Google Maps connects when you choose to load the map. WhatsApp applies when you open its link or use its service.

An enquiry is not automatically shared with every partner simply because stores are listed on the site. If a particular store or partner needs to follow up your request, that arrangement should be explained. Information may also be disclosed where legally required or for handling legal claims.

International processing

Cloudflare, Google and WhatsApp operate internationally. Technical requests or service information may be processed outside the European Economic Area. We do not promise that every provider's processing takes place solely in Spain or the EU.

Applicable mechanisms and safeguards depend on the provider, service and role. Provider policies may explain adequacy decisions, standard contractual clauses or other applicable arrangements. Links appear below; you can also contact the brand about processing connected with your specific enquiry.

Retention and deletion criteria

Ordinary enquiries are kept for as long as needed to answer, follow up and resolve the matter. If a business relationship follows, related communications may be kept during that relationship and for applicable obligations, disputes or claims. Retention is assessed according to the purpose and applicable requirements for each matter.

Browser language preferences remain until cleared or changed. Opening-film status and navigation records are principally session storage. Provider technical and security retention depends on the particular service and applicable arrangements.

Security

The website is delivered over HTTPS, with appropriate access and technical protections according to service needs. Internet transmissions and external platforms can still present risks; no system can be guaranteed free of faults or incidents.

If information was sent in error or you notice a potential personal-information issue, email the necessary details. Avoid repeatedly sharing sensitive attachments through public or unrelated channels.

Rights and requests

Where applicable, you may request access, correction, erasure, restriction or portability, or object to processing. If processing relies on consent, you may withdraw it without affecting the lawfulness of earlier processing.

Email beatriz@parfumverite.com with the right you wish to exercise and the relevant correspondence. Requests are handled under applicable requirements. Identity checks are requested only when reasonably necessary; a complete identity-document copy is not required by default. You may complain to AEPD (www.aepd.es) or another competent supervisory authority.

Children and information about others

The site has no child-specific account or collection function. A minor making contact about personal information or actual services should have appropriate guardian assistance where necessary.

For personalised text involving another person's name or information, provide only material you are entitled to use and which is necessary for the request. Contact the brand if you believe a child's or another person's information was provided without appropriate authority.

Marketing, automated decisions and updates

The current showcase has no marketing-subscription form, online order scoring or automated decision function producing legal effects. New collection or analytics functions should be accompanied by updated information and appropriate choices where required.

This policy changes as site functions and processing change; the update date appears above. See the Cookie policy for details of storage and map loading.

For questions about these notices or your information contact beatriz@parfumverite.com